People Are Your Business

For staffing agencies in hospitality, catering, and events, your people are your product. Clients hire you for reliable, professional staff, bartenders, servers, chefs, hosts, event managers, who can deliver seamless guest experiences.

But managing a large, ever-changing workforce is tough: high turnover, variable shifts, compliance rules, and constant communication needs. Relying on spreadsheets, emails, and scattered apps isn’t enough to keep up with today’s fast-paced industry.

That’s where Odoo ERP makes the difference.

The Challenges of Staff Management in Hospitality Staffing

1. High turnover rates – The hospitality industry often faces annual turnover of 60–70%, making recruitment and training a never-ending cycle.

2. Fragmented HR tools – Payroll, scheduling, and contracts are often spread across different systems.

3. Compliance risks – Labor laws, contracts, and certifications can be difficult to track manually.

4. Poor communication – Staff don’t always get clear, timely information about shifts, updates, or changes.

5. Scalability issues – As agencies grow, manual systems quickly collapse under the weight of managing hundreds of staff.

How Odoo Simplifies Staff Management

Odoo brings every part of the staff lifecycle into one connected system:

• Recruitment & Onboarding

  Post job openings, track applicants, and onboard new hires seamlessly with digital contracts and credential management.

• Staff Database & Profiles

  Keep a centralized record of skills, availability, certifications, and past event history, no more hunting through files.

• Shift Scheduling & Rostering

  Match staff availability and skills to event requirements in minutes. Employees get notified instantly via their portal or mobile.

• Attendance & Timesheets

  Digital check-ins and timesheets feed directly into payroll, reducing errors and disputes.

• Payroll Integration

  Automated calculations ensure accurate payments for hourly, fixed, or contract staff.

• Performance Tracking

  Rate staff performance per event and identify your top talent for premium clients.

Example: Catering Agency Using Odoo for Staff Management

A catering staffing company managing 150+ staff across multiple venues faced recurring issues: late payments, last-minute scheduling errors, and compliance gaps for food-safety certifications.

With Odoo:

• Onboarding time dropped from 2 weeks to 3 days.

• Payroll accuracy improved to 99%, reducing staff complaints.

• Certification tracking ensured 100% compliance for health and safety.

• Staff satisfaction increased, lowering turnover by 15% in the first year.

Practical Takeaways for Staffing Agencies

1. Centralize your staff data – A single database for availability, skills, and contracts saves time and prevents errors.

2. Automate routine HR tasks – From onboarding to payroll, automation frees managers for client-facing work.

3. Track compliance digitally – Certifications, IDs, and contracts should be stored and monitored in one system.

4. Communicate through portals – Staff get schedules and updates instantly, no more confusion or missed emails.

5. Use performance data – Build stronger teams by tracking and rewarding top performers.

Conclusion: From Chaos to Confidence

Staff management is the backbone of any hospitality staffing agency. Without the right system, errors, delays, and compliance issues can damage your reputation and profitability. Odoo ERP transforms staff management into a smooth, automated process, helping you focus on delivering unforgettable client experiences.

At FlexCode Systems, we specialize in customizing Odoo ERP for staffing agencies in hospitality, catering, and events. If you want to manage your workforce with confidence and scalability, book a free consultation today.